A question rolled in from a customer
“We’re having issues with our audio headsets randomly disconnecting, is there a sleep setting for USBs?”
Yes there is!
Two ways to turn disable it
- Modifying the Power Management setting on the computer
![Power Management - Disable]( "Power Management - Disable")
- Disabling it by using the PowerCfg /SET commands
powercfg /SETDCVALUEINDEX SCHEME_CURRENT 2a737441-1930-4402-8d77-b2bebba308a3 48e6b7a6-50f5-4782-a5d4-53bb8f07e226 0
powercfg /SETACVALUEINDEX SCHEME_CURRENT 2a737441-1930-4402-8d77-b2bebba308a3 48e6b7a6-50f5-4782-a5d4-53bb8f07e226 0
References:
HelpDesk Geek – What is USB Selective Suspend on Windows 10 and How to Disable It
Windows Ten Forums – How to Turn On or Off USB Selective Suspend in Windows 10
USB devices may stop functioning correctly when multiple devices connected to the same USB hub go into selective suspend
